Team Spotlight: Justice Davis, Manager of Partner Success

At Get Covered, strong partnerships are about more than providing a great product. They’re built through trust, communication, and a shared commitment to helping our partners succeed.

That philosophy is at the heart of how Justice Davis approaches his work every day.

With a career spanning customer success, technical support, payments, and SaaS, Justice has built his experience around one thing: helping customers solve problems and building relationships that last. Today, as Manager of Partner Success at Get Covered, he brings that experience to supporting our partners and helping his team deliver exceptional experiences every day.

Building Relationships That Last

For Justice, Partner Success was a natural fit.

“I’ve always enjoyed building relationships and helping people achieve their goals,” he says. “The most rewarding part isn’t just solving problems — it’s becoming a trusted advisor who understands a partner’s business and helps them grow over the long term.”

Over the past eight months, Justice has had the opportunity to grow into a management role within Partner Success, expanding his focus beyond individual partner relationships to mentoring team members, sharing best practices, and helping strengthen how we support partners at scale.

And while metrics matter, Justice believes the strongest measure of success goes deeper.

“At the end of the day, success isn’t just measured by metrics. It’s measured by the trust we build, the relationships we strengthen, and knowing our partners see us as an extension of their own team.”

What Makes a Strong Partnership?

Trust, transparency, and consistency are at the center of Justice’s approach.

Every partner has different goals, challenges, and definitions of success. That’s why he believes strong relationships start with listening.

“The best partnerships are built when both sides understand each other’s goals, communicate openly, and work together to solve challenges before they become obstacles.”

For Justice, that also means staying proactive and consistently finding ways to add value. Every conversation is another opportunity to strengthen the relationship and demonstrate that Get Covered is just as invested in a partner’s success as they are.

“When our partners win, we win. That’s the mindset I strive to instill in our team every day.”

Evolving Alongside Our Partners

One of the things Justice values most about Get Covered is the company’s willingness to continuously evolve.

With both insurance and property management changing quickly, Partner Success works closely with teams across Product, Engineering, Operations, and Sales to make sure partner feedback doesn’t stop with a conversation — it helps inform meaningful improvements.

“Partner Success doesn’t operate in a silo,” Justice says. “We’re constantly listening, learning, and improving our solutions to meet new challenges and opportunities.”

For Justice, that collaboration is what allows Get Covered to go beyond simply providing software. It helps partners streamline their processes, improve experiences, and confidently navigate an evolving market.

Outside the Office

When he isn’t helping partners, there’s a good chance you’ll find Justice outdoors in Central Oregon — usually with a fly rod in hand.

Fly fishing is one of his favorite ways to unplug, slow down, and recharge. He also enjoys camping, playing cornhole with friends, and being involved in his church community.

Most importantly, Justice loves spending time with his family. He and his wife have been married for 18 years, and together with their two kids and charcoal Lab, Finn, they spend as much time as possible exploring everything Central Oregon has to offer.

Those moments help Justice stay grounded and bring a fresh perspective back to his work — and to the partners and team he supports every day.

We’re proud to have Justice on the Get Covered team and helping us continue to build stronger, lasting relationships with our partners.