IntroducingGetHub.
Your insurance data, finally yours. Every comm, claim, and charge — open to corporate and on-site, refreshed every five minutes. No tickets. No "let me get back to you."
The data Other Vendors won’t show you.
Most insurance vendors hand you a PDF and hope you don’t ask questions. GetHub gives every client — not just corporate, your on-site managers too — direct access to the same data repository our team uses. Portfolio-wide KPIs, per-property drill-down, and every resident comm, claim, and charge. Live.
resident & PM questions answered to date.
automated charge events delivered into PMS systems.
end-to-end query latency across the platform.
data lag from source-of-truth to GetHub dashboards.
| Property | Support calls | Avg duration | Total cases | Open | Closed | Chatbot | Drill |
|---|---|---|---|---|---|---|---|
Oak Street Towers | 167 | 414.9s | 311 | 12 | 299 | 130 | |
American Silk Building | 5 | 333.4s | 8 | 0 | 8 | 3 | |
45 Post Road | 3 | 773.0s | 3 | 0 | 3 | 0 | |
Harborline Residences | 82 | 287.1s | 141 | 4 | 137 | 58 | |
Meridian Park Lofts | 211 | 502.6s | 398 | 31 | 367 | 188 |
Drill Down on Your Data — From a global view down to a single resident’s full communication history.
Individual property or full portfolio. Filter across every PMC and building you operate, or zoom into a single asset. Permissions scope what each user sees — on-site team, regional, corporate.
Support · Insurance · Claims · Financials · CS. Every dimension of insurance ops, unified in one place. One log-in, not six portals. One data model, not six spreadsheets.
KPIs, time-series, period-over-period. Live charts with benchmarks built in. Export any view as CSV for your board pack. Set alerts on thresholds that matter to you.
Every email, chatbot thread, and case. Click any number and land on the underlying record — the original email, the chatbot session, the case history. Nothing is buried in a ticket somewhere.
Every dimension of insurance ops,
in one console.
Calls, cases, chatbot volume — every support surface at a glance. Total/open/closed by property, avg time to close benchmarked.
Master policy financials, admin fees, enrollment velocity. Attach/churn by property, conversion by onboarding flow.
Open vs closed at portfolio level. Non-paying closed claims tracked separately so revenue leakage surfaces immediately.
Fee tracking across every PMC you operate. Revenue, payouts, and reconciliation in one ledger — no quarterly-statement delay.
AI-analyzed sentiment per account. Escalation-rate monitoring flags deteriorating relationships before they churn.
Search across all fields, not just names. Emails, cases, chatbot transcripts, uploaded COIs — indexed, retrievable in seconds.
PDFs and
quarterly decks
aren’t data.
Legacy vendors hand you a static report once a quarter. GetHub is a live data layer — same repository our team uses — with real-time refresh, period benchmarks, and full drill-down to the underlying record.
One login covers support, insurance, claims, financials, service, search. Competitors ship siloed portals.
Competitors send PDF summaries quarterly. GetHub refreshes every 5 minutes and exposes the raw record.
Drill from a portfolio KPI straight to the resident's email thread. No export, no ticket, no waiting.
Every metric benchmarked against the prior period automatically. No Excel acrobatics required.
Policy numbers, email subject lines, OCR'd COIs, resident names. Not just the handful most portals index.
Corporate asset managers and on-site managers get direct access. No gatekeeping, no one-off data pulls.
Claims Management Dashboards
Every claim, every loss type, every dollar paid — at your fingertips.
Most carriers hand you a claims number and disappear for 45 days. GetCovered gives you a live claims operations console — same data your adjusters see — with loss-type distribution, open/closed trajectories, payout reconciliation, and a case-level drill-down. Your on-site team sees exactly what corporate sees. No escalation emails. No “let me check with underwriting.”
Industry avg sits near 30 days. We close in under a week because the adjuster, the PMC, and the resident share one case thread — not three inboxes.
Legacy carriers quietly close claims without payment and move on. GetHub surfaces every one — so nothing owed to a resident slips through.
Every dollar paid is traced to a case, a unit, and a policy type. Reconciliation is a view — not a month-end scramble.
Consolidateyour risk stack.
If you're still stitching together point solutions, you're not alone. But you're also not seeing the full picture. We'll show you exactly where the gaps are — and how to close them.