GetClarity: The Full Story Behind Your Resident Reviews

Your Reputation Is Speaking. Are You Really Listening?

89 reviews. 9 platforms. One truth about your property.
While you’re checking Google or Apartments.com, your residents are sharing a complete story across platforms you’re not even monitoring. And what you miss could be costing you leases.

The Problem With Traditional Reputation Management

Most tools show stars and sentiment. But residents leave feedback everywhere—BBB, Birdeye, Yelp, social media, rental sites. Without the full picture, you’re guessing, not managing.‍

See Your Property the Way Residents Do

GetClarity delivers the full story behind your reputation, not just the star count.

Sentiment With Real Meaning

We don’t just sort reviews. We decode them. Insights include: Maintenance, Staff, Amenities, Cleanliness, Value, Communication, and more.

Patterns You Can Act On

• Chronic issues vs. one-off comments
• What’s hurting renewals
• What residents actually love
• Operational failures hiding in reviews
  

Recommendations That Drive Action

• Immediate fixes (0–30 days)
• Short-term wins (1–3 months)
• Strategic changes (3–12 months)
  

What Real Analysis Reveals

A recent property review uncovered:

• 30+ elevator complaints across 8 years
• Consistent staff praise, but recurring management communication issues
• Only 38% positive sentiment overall—but a 95% positive score for location
  

This isn’t a dashboard. It’s reputation intelligence.

When Reviews Meet Reality

Residents tell you part of the story in their reviews. Claims tell you the rest.
If you choose to use Get Covered's Renter's Insurance, GetClarity can merge verified claims data with your full reputation analysis, revealing what residents experience but don’t always post about. Think recurring leaks on specific floors, chronic appliance failures, surge-prone electrical lines, or patterns of unit-level issues that never make it online.

With claims and reputation insights in one place, you get a 360° view of property health so you can fix problems earlier, prevent future complaints, and understand the true drivers behind resident sentiment.

Built for Executives and Operators

Every report includes:

• Executive summary
• Issues ranked by severity
• Sentiment trends
• Direct review evidence
• Custom, property-specific recommendations
  

Stop responding to reviews. Start understanding your reputation.

The Difference Between Guessing and Knowing

Without GetClarity:

“Some residents seem unhappy.”

With GetClarity:

“78% of negative reviews cite infrastructure issues—mostly elevators and water outages. Staff is praised, but unresolved building issues drive move-outs. Fixing elevators could raise sentiment from 38% → 60%.”

That’s the power of seeing the whole narrative.

Ready to Hear the Full Story?

One GetClarity analysis can reveal more about your property’s performance than a year of review responses.

Your residents are already telling the truth. Let’s finally listen.

Interested in learning more about GetClarity? Book a demo.